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HELP AND FREQUENTLY ASKED QUESTIONS

No Fear Bridge uses the Acol bidding system, which is standard for the UK. This system used Weak No Trump, 4 card majors.

For Strong No Trump and 5 card majors see our new American style bidding site at www.nofearbridge.com.

No Fear Bridge uses the Acol bidding system, which is standard for the UK.

Some aspects of the Acol system have more than one reasonable interpretation. No Fear Bridge takes account of the following:

1. The "Standard English" method, developed by the EBU since about 2000.

2. Recommendations from current bridge writers.

3. Preferences of the No Fear Bridge management, especially to avoid complications for beginners and improvers.

The windows side by side feature only works on computer (not tablet or phone devices).

Computer Only: Click the link 'Open Comments in A New Window'.

Resize both the hands window and the comments window so they line up next to each other. It is important the the windows don't overlap otherwise the comments window may disappear behind the hands window. You can now read the comments while you are replaying the hand.

Note. If you leave the comments window open at the end of the hand, then when you open the comments for the next hand the comments will load into the same window.

WINDOWS COMPUTER Have a look at this short video... towards the end (at about 2mins in) it shows you how to line up two windows side by side https://www.youtube.com/watch?v=QrepofqQjr8

MAC See this video about moving and resizing windows (the first 2 mins) https://www.youtube.com/watch?v=4i31e79gDgc

Click a card from your hand or dummy when it's your turn to play. Click the 'Play' when it's the defender's turn to play (i.e. you lost the trick).

There is a new 'easy' and 'harder' Hand of the Day each day plus a new hand each day in the 'Advancer Zone'. From time to time we add batches of past 'Hands of the Day' to the Play Hands menu. There are currently over 800 hands available to play any time from the Play Hands menu, plus 14 hands from 'This Weeks Hands' option.

The 'Play' button only appears when it is the defender's turn to lead. When you win a trick and it's your turn to lead to the next trick, just click on a card to continue playing.

This can occur when you are playing the hand from the 'Play Hands' menu.

There is a number to the right of the topic description e.g. Finessing (9). The 'Next' button goes to the next hand in this topic, so if there is only one hand for the topic e.g. Beginners (1) the next button just repeats the hand as there are no more to show for this topic.

Use the 'Random' selection option to get a bigger range of hands (and without the clue of knowing what the topic is!) or click the 'Play Hands' button at the top of page again and select another topic from the list.

If you are using Internet Explorer Browser: check the Text Size setting. From the Brower menu bar select 'View' then 'Text Size' and make sure the text size is set to 'Medium'.

There are two reasons why this may happen.

It could be your browser Zoom settings. Try Zoom Out or Reset or 100%.

If it is not the Zoom setting, check the browser Text Size or Font Size setting. Make sure it is set to Normal (or Medium).

This has been reported members using Internet Explorer or (occasionally) Chrome browser.

If you experience this problem we suggest using another browser for No Fear Bridge e.g. Firefox works well.

It is very easy to download and install a new browser and there is no problem having both Internet Explorer and another browser running on a computer.

Get Firefox

Get Google Chrome

This 'quirk' has been reported occasionally with earlier versions of Internet Explorer broswer.

There are two possible solutions

1) Upgrade to a more recent version of Internet Explorer or

2) Use another browser for No Fear Bridge such as Firefox or Google Chrome.

It is very easy to download and install a new browser and there is no problem having both Internet Explorer and another browser running on a computer.

Get Firefox

Get Google Chrome

There are two reasons why this may happen.

It could be your browser Zoom settings. From the Brower menu bar select 'View' then 'Zoom'. This displays a further list of options. Try 'Zoom Out' or 'Reset' or 100%.

If it is not the Zoom setting and you are using Internet Explorer Browser: check the Text Size setting. From the Brower menu bar select 'View' then 'Text Size' and make sure the text size is set to 'Normal'.

Once you have previously scored a 10 out of 10 in the beginner's quiz your name will no longer appear on the beginner's quiz leaderboard. Time to move up to the main weekly quiz!

The weekly leads challenge needs to be completed at the first attempt.

If you even just open the leads quiz but don't continue and then go back to it later it doesn't record your score on the leader board.

The first time you attempt the quiz you get a message at the beginning "Your score will be recorded on leaderboard after question 10."

If you have previously opened the quiz the message will instead say "Your score will be not be recorded on leaderboard as you have previously started or completed this week's challenge. First attempt was not completed."

Next time you do the it, check the message at the start of the quiz. If your score still isn't recorded as expected please let us know.

Use the Get New Password option on the Log In page This will also send you a Username reminder.

Login at www.nofearbridge.co.uk Once logged in (or if you are already logged in), click the 'My Account' button on the left hand menu and click 'Edit Profile'.

Send us an email with your existing user name and what you would like it changed to. Contact details are shown below.

Login at www.nofearbridge.co.uk Once logged in (or if you are already logged in), click the 'My Account' button on the left hand menu and click the 'Change Password' link.

Only scores from the main weekly quiz (not the beginner's quiz) show on My Progress Chart.

No Fear Bridge does not disclose email details to any third parties except to those parties involved in the processing of credit card payments. Privacy Policy

For security reasons we do not process credit cards at No Fear Bridge. We use secure third party payment processors Sagepay and Paypal. Payment card details are never received or stored by No Fear Bridge.

We run regular security checks on our server to protect No Fear Bridge from viruses and other malicious software.

The Flash Cards and Book use the UK bidding system (Acol, weak NT, 4 card majors etc).

If you still want to we can send you a secure Invoice (processed by Paypal) which you can pay with PayPal or credit card. See below for contact details.

If you are looking for Standard American bidding flash cards try www.bridgeclues2.com

To become a member, visit your account page to sign up. Log in with the Username and Password you used for the free trial.

Go to My Account page

You DO NOT need a Paypal account to pay by credit or debit card. On next payment page BOTTOM RIGHT, click 'Pay with a debit or credit card.

To become a member, visit your account page to sign up. Log in with the Username and Password you used for the free trial.

Go to My Account page

From 'My Account' page, select the membership option you want.

IMPORTANT NOTE: When you get to the Paypal payments page. See BOTTOM of page, click 'Pay with a debit or credit card.

For security reasons we do not process credit cards at No Fear Bridge. We use secure payment processors Sagepay and Paypal to process cards on our behalf. The payment card details are never received by No Fear Bridge therefore we can't see why your card was not accepted.

If you have no luck with the default payment method (Sagepay) try the Paypal option instead, this will also accept card payments (a Paypal account is NOT required). When you get to the Paypal payments page ignore 'Login to Paypal' and look on the bottom of page for: 'Pay with a debit or credit card'

Or contact us for alternative payment methods.

No Fear Bridge is is designed to run in a web browser using a desktop, laptop or tablet computer.

It is not specifically designed to work on smart phones although you will be able to access most of the activities.

The best thing is to take the free trial and see if you are satisfied that No Fear Bridge will work on your device.

No Fear Bridge runs from a web server and therefore needs an internet connection.

No Fear Bridge is designed to run in a web browser using a desktop, laptop or tablet computer.

It requires an internet connection (it is not a downloadable 'app').

Because of the very interactive nature of No Fear Bridge it does require a GOOD broadband connection. Most home broadband connections fall into this category.

No Fear Bridge may show signs of slowness from some mobile broadband connections or areas of the UK where the broadband service is not so good.

We recommend you take the two week free trial before signing up to check that the service is satisfactory from your connection.

A Browser is the program you use to view web pages. The most common Browsers used are Internet Explorer, Firefox, Google Chrome, Safari and Opera.

You will be able to recognise the Browser you use from one of these Icons. Browser Icons

CONTACT HELPDESK

If you can't find the answer to your problem here, please don't hesitate to contact us.